Refund Policy
We're committed to your satisfaction. If you're not completely happy with your coaching experience, we offer a tiered refund policy:
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Full Refund: We offer a full refund within 7 days of purchase if you haven't started your coaching program.
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Partial Refund: If you've started your program but haven't completed more than 50% of the sessions, we offer a prorated refund based on the remaining unused sessions.
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No Refunds: Unfortunately, we cannot offer refunds for completed coaching sessions, regardless of the outcome.
Cancellation:
We understand life happens! If you need to cancel your coaching session, please provide us with at least 24 hours notice before the scheduled appointment time. Late cancellations will forfeit the session fee.
Concerns Resolution:
If you have any concerns about the refund policy or our services, please reach out to us at hello@trymoro.com. We value your feedback and will work to find a solution that works for everyone.
Updates to Policy:
We may occasionally need to update this refund policy. Any changes will be posted on our website. By using our coaching services and providing payment, you agree to the terms and conditions outlined in this refund policy.